Need Help? We're Here for You
Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
1-800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
1-800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Chest Pain with Uncertain Cause (Child)
Chest pain in children can have many causes. Most are not serious. In many cases, the cause of chest pain is not known.
Newborn Care: How to Take Your Newborn's Temperature
Watch this video to understand the proper methods for getting a safe and accurate reading of your baby's temperature.
Going Home Basics
Leaving the hospital with a newborn is an exciting and potentially nerve-wracking time for a new mother. This program arms you with the information you need to head home from the hospital with confidence. Get vital information about support at home, screening tests at the hospital, paperwork for your child, and other discharge information.
Newborn Skin Care
Watch this program to learn about newborn skin conditions including skin rashes, neonatal acne and cradle cap as well as tips on how to take care for your baby's skin.
