Preventing an Infection While in the Hospital
Need Help? We're Here for You
Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
1-800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
1-800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Maintaining a Clean Hospital Room
A clean and sanitized hospital room is critical for preventing the spread of infection. Learn what to expect from the visit of an Environmental Services Professional who cleans and disinfects your room. Patients will also discover what they and their families can do to assist in keeping their environment clean and safe.
Car Seat Safety Tips
Watch this video to learn safety tips to protect your child in the car.
Step-by-Step: Changing Bed Linens When a Person is in Bed
Watch this to learn the steps to changing bed linens when a person is in bed.
Your Health Checklist: Toy Safety Tips
Watch this video for safety tips to help choose toys for your child.
