Preventing an Infection While in the Hospital
Need Help? We're Here for You
Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.
800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Maintaining a Clean Hospital Room
A clean and sanitized hospital room is critical for preventing the spread of infection. Learn what to expect from the visit of an Environmental Services Professional who cleans and disinfects your room. Patients will also discover what they and their families can do to assist in keeping their environment clean and safe.
COVID-19 Booster Shots
Watch this video to learn about COVID-19 booster shots, including CDC recommendations, common side effects, and how you can schedule your booster.
Step-by-Step: Moving a Person from Bed to a Wheelchair
Watch this to learn the steps for moving a person from a bed to a wheelchair.
Step-by-Step: Moving a Person from a Wheelchair to the Toilet
Watch this to learn the steps for moving a person from a wheelchair to the toilet.
