Need Help? We're Here for You
Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.
800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Safe Infant Sleep for Grandparents and Other Trusted Caregivers
It is important for parents to understand ways to reduce the risk of sudden infant death syndrome (SIDS) and other sleep-related causes of infant death. It is equally important for parents to share and promote safe sleep to grandparents and other trusted caregivers. The video portrays what a safe sleep environment looks like and describes other ways to reduce the risk of SIDS and other sleep-related causes of infant death.
Caring for Baby
Watch this video to learn how to care for your newborn including breastfeeding, diaper care, bath care, and safe sleep.
All About Infant Crying
Watch this video to learn how babies communicate their needs by crying and tips to comfort your crying baby.
SIDS: Safe Sleep Techniques for Your Newborn
Watch this program to learn how to reduce the risk of SIDS and tips to create a safe sleeping environment for your baby.
