Need Help? We're Here for You
Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.
800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Premature: Newborn Care: Not What I Expected
Watch this video to hear other parents talk about the challenges of having their child in the NICU.
Your Baby's NICU Bed
Your baby's NICU bed, sometimes called an isolette or a warming bed, keeps her warm and safe. Watch as a NICU nurse explains how this medical marvel works.
Premature Newborn Care: Kangaroo Care
Watch how kangaroo care is used to nurture you and your baby.
The Risk of Infection in the NICU
Premature and/or sick babies have a greater risk of infection. Make sure you prepare yourself and your baby's visitors for keeping the NICU environment safe and healthy.
