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Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Learn steps to ensure your surgical drain remains healthy and in good working order. Also, learn signs of infection to be aware of and other possible reasons to contact your healthcare provider.
Watch this to learn how to change your tracheostomy.
Learn the proper time and method to empty and clean your drainage bag.
Watch this to learn the steps to suction your tracheostomy.