Need Help? We're Here for You
Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.
800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Surgical Drain: When to Call Your Doctor
Learn steps to ensure your surgical drain remains healthy and in good working order. Also, learn signs of infection to be aware of and other possible reasons to contact your healthcare provider.
Step-by-Step: Changing Your Urinary Catheter Bag
Watch the steps for changing your urinary catheter bag.
Step-by-Step: Flushing Your IV Line
Here are the steps for flushing your IV line.
What is a Discharge Plan?
Learn the importance of receiving and understanding the instructions you should follow after you leave the hospital.
