Understanding Healthcare

Meet the NICU Staff

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Meet the NICU Staff

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Need Help? We're Here for You

Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.

1-800-510-9132
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Call NC Quitline

Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:

1-800-784-8669
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Schedule Transportation

Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.

1-800-510-9132
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Provider Directory

Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist? 

Provider Directory
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Visiting Your Baby in the NICU

While your baby is the NICU, you will have lots of opportunities to bond with and care for your baby. Watch this video to learn some of the ways NICU babies benefit from close contact with Mom and Dad.

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Coping and Getting Emotional Support

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