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Understanding Healthcare
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Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Watch these common tips for making sure your advance directive is accessible to those who might need it, and how to update it as often as you wish.
Understand the emotional, financial and legal advantages of creating this important document.
Understand the purpose and parts of this legal document and how to create your own.
This video explains why most healthcare providers will ask for your name and birthdate a lot during your hospital stay.