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Need Help? We're Here for You

Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.

800-510-9132
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Call NC Quitline

Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:

800-784-8669
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Schedule Transportation

Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.

800-510-9132
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Provider Directory

Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist? 

Provider Directory
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