Need Help? We're Here for You
Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
1-800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
1-800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
How to Burp a Baby
Watch this video to learn the proper way to burp your baby.
Safe Sleep Environment
Watch this video to learn how to create a safe sleep environment for your baby and identify when a sleeping environment is unsafe.
Scheduling Well Baby Visits
Watch this video to learn the importance of well-baby visits for your child including what to expect during their first exam and the importance of immunizations as your baby grows and develops.
Responding to Your Baby's Needs
Watch this video to learn why responding to your baby's needs is important for their growth and development.
