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Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
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Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
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Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
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Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
When to Call the Doctor: Infant Crying
Watch this video to recognize when your baby's crying may be a sign of a serious problem and when to call the doctor.
Sudden Unexpected Postnatal Collapse (SUPC)
Watch this video to learn about the risk of Sudden Unexpected Postnatal Collapse and what you can do to prevent it.
Visiting Your Baby in the NICU
While your baby is the NICU, you will have lots of opportunities to bond with and care for your baby. Watch this video to learn some of the ways NICU babies benefit from close contact with Mom and Dad.
Meet the NICU Staff
Hear neonatologists, bedside nurses, and other NICU medical staff talk about what they do to care for your baby in the NICU. Includes information on respiratory therapists, occupational therapists, social workers, chaplains, and more.
