Understanding Healthcare

General Hospital Safety

Choose a preferred language

General Hospital Safety

© The Wellness Network
user headset icon

Need Help? We're Here for You

Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.

1-800-510-9132
quit smoking icon

Call NC Quitline

Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:

1-800-784-8669
car and bus icon

Schedule Transportation

Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.

1-800-510-9132
Stethoscope icon

Provider Directory

Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist? 

Provider Directory
Related Articles
Read article
Wellness
Patient Identification

This video explains why most healthcare providers will ask for your name and birthdate a lot during your hospital stay.

Read article
Wellness
Avoiding Medical Errors

Watch how you can help reduce the risk of mistakes in your personal identification badges, medications, and treatments.

Read article
Wellness
Ask Questions During Healthcare Visits

Watch this to learn why it's important to ask questions during your healthcare appointments.

Read article
Wellness
Your Healthcare Team: Chaplain

After viewing this video, you will know what a chaplain does, and how they can help you in your healthcare journey.