Avoiding Medical Errors
Need Help? We're Here for You
Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
1-800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
1-800-510-9132
Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
General Hospital Safety
Learn what you can do to help remain safe and and avoid medical complications while you are in the hospital.
Patient Identification
This video explains why most healthcare providers will ask for your name and birthdate a lot during your hospital stay.
Your Health Checklist: Storing and Updating Your Advance Directive
Watch these common tips for making sure your advance directive is accessible to those who might need it, and how to update it as often as you wish.
Car Seat Safety Tips
Watch this video to learn safety tips to protect your child in the car.
