Need Help? We're Here for You
Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.
1-800-510-9132
Call NC Quitline
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
1-800-784-8669
Schedule Transportation
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
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Provider Directory
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Provider DirectoryRelated Articles
Preventing Infections at Home
Watch this video to learn simple strategies to help prevent the spread of germs and infection during your at-home recovery.
Hand Hygiene
Learn how to wash your hands correctly and completely.
Proper Hand Hygiene
Every year in the United States, more people die from healthcare-associated infections than from breast cancer, car accidents and AIDS combined. Proper hand cleansing by everyone who comes in contact with a patient can lower the risk of getting a deadly infection.
Infection Prevention: Hand Washing
Watch this video to learn how to properly wash your hands to fight off an infection.
