Healthy Living

Infection Prevention (Visitors)

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Our Member Services team is here to help you understand your benefits, find care, or resolve concerns.

1-800-510-9132
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Call NC Quitline

Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:

1-800-784-8669
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Schedule Transportation

Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.

1-800-510-9132
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Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist? 

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Proper Hand Hygiene

Every year in the United States, more people die from healthcare-associated infections than from breast cancer, car accidents and AIDS combined. Proper hand cleansing by everyone who comes in contact with a patient can lower the risk of getting a deadly infection.

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Infection Prevention: Hand Washing

Watch this video to learn how to properly wash your hands to fight off an infection.

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Infection Prevention (Patients)

Watch this video to learn how personal protective equipment can protect you from infections.

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Isolation vs. Quarantine

Watch this video to understand the difference between isolation and quarantine if you're exposed to COVID-19.