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Understanding Healthcare
Our Member and Recipient Services Team is here to help you understand your benefits, find care, or resolve concerns.
Need support to quit smoking, vaping, or to quit other nicotine products? You can receive support including medicines free of charge:
Need transportation to a doctor's office, pharmacy, or other covered healthcare service? Contact us to arrange your ride.
Need to find a provider like a Primary Care Physician, Specialist, OB/GYN, or a Psychiatrist?
Learn what you can do to help remain safe and and avoid medical complications while you are in the hospital.
This video explains why most healthcare providers will ask for your name and birthdate a lot during your hospital stay.
Watch how you can help reduce the risk of mistakes in your personal identification badges, medications, and treatments.
Learn that your catheter will be removed by your healthcare provider at the appropriate time and how to care for yourself after its removal.